Imtibish Herbal Pharmaceuticals LLP (“Imtibish”, “we”, “our”) values your privacy. This policy explains what data we collect, how we use it, and the choices you have.
1. Information we collect
We collect information you give us when you create an account or place an order — name, email, phone, shipping address, and payment details (handled by our PCI-compliant payment partners; we never store full card numbers). We also collect anonymous analytics about how you use the site to help us improve it.
2. How we use your information
To process and deliver your orders, send order updates, respond to support queries, and (with your consent) share product news. We do not sell your personal data to third parties. Marketing emails always include an unsubscribe link.
3. Cookies
We use cookies for essential site functionality (cart, login session) and optional analytics. You can disable non-essential cookies in your browser settings without affecting checkout.
4. Sharing with partners
We share the minimum information needed with our delivery partners (name, address, phone) and payment processors (encrypted payment tokens). These partners are contractually bound to use the data only for the service they provide.
5. Data retention
We retain your account data as long as your account is active. Order records are retained for seven years to comply with Indian tax and consumer protection law. You can request deletion of your account by emailing info@imtibishherbals.com.
6. Your rights
You can access, correct or delete your personal information at any time by signing in to My Profile, or by contacting us. You also have the right to data portability and to lodge a complaint with the appropriate data protection authority.
7. Updates to this policy
If we materially change this policy, we will notify you by email and update the date at the top of this page. Continued use of the site after a change means you accept the updated terms.
Questions about your data? Contact us: